Contact
info@acaciajewellery.com
Store info

Mon-Fri, 9am-5pm

Mon-Fri, 9am-5pm

Delivery

UK delivery 

We offer FREE delivery to the UK on all orders. We also have "Next Day" delivery options if you need your jewellery quicker than our standard 3-5 days delivery time

International delivery 

We offer standard delivery worldwide which can take 3-7 work days.

We deliver to the following countries:

Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Bermuda, British Virgin Islands, Brunei, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Gibraltar, Greece, Guam, Guernsey, Hong Kong SAR China, Hungary, India, Indonesia, Ireland,Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macau SAR China, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Nigeria, Norway, Oman, Panama, Peru, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States.

All deliveries are tracked and must be signed for. You will be able to track the progress of your order from the link provided in your dispatch email, or by logging into My Account.

 

What delivery options are there?

United Kingdom
Delivery Option Price Service
UK Standard Delivery Free 2 working days
Express Next Day Delivery £5  Next working day
Europe
Delivery Option Price Service
Europe Standard Delivery £10 4-6 working days
Worldwide
Delivery Option Price Service
Worldwide Standard Delivery £12 4-7 working days

What address details do I need to include for delivery?

We require the following fields to be completed for your delivery address in the checkout process:

  • Building/ Villa Name or Number
  • Street Name
  • City
  • State/ Province
  • Post/ Zip Code (if applicable)

Please provide accurate address details to avoid any unnecessary delivery delays.

 

Further information

Orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks – if we are unable to reach you using the contact details provided it will delay the despatch of your order.

Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If someone is not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.

Parcels with a business address chosen will be delivered to the designated delivery place at the chosen business address, not directly to the recipient.

 

Returns & Exchanges

We offer free returns for orders placed in the UK. For more information about international returns, please visit our Returns & Exchanges page